Prepared for Phillips County Health Systems · 2026 Strategy Review · Confidential
Remote Care Service Line Optimization · Prepared for Phillips County Health Systems

A Scalable, Profitable Remote Care Service Line for Phillips County Health Systems

The clinic already makes the monthly call. What it cannot see is the other 29 days. Since January, Medicare pays a Rural Health Clinic for that month, code by code, on top of the visit, and nine in ten of this county's beneficiaries are paid on exactly that fee schedule. This is the 24-month plan to bill for it, with CoachCare staffing the program inside Oracle Health.

$0
24-Month Net Reimbursement
$0
24-Month Net to the Hospital
0%
24-Month Margin
0
Unique Patients in Active Remote Care at Month 24

Two counts, two jobs. The headline is 324 unique patients at month 24; the enrollment chart and the Scenario Explorer show 498 active program enrollments, because a patient on both remote monitoring and a care-management program is one patient and two enrollments.

County-Owned · Critical Access · One Rural Health Clinic

The Discharge Machinery Is Built. So Is the Monthly Call.

A county-owned hospital that kept a 25-bed Critical Access Hospital, a 24/7 emergency department where no patient left without being seen, surgery, cardiac rehab and an outpatient specialty clinic that brings cardiology, nephrology, surgery and orthopedics to town, in a county of 4,813 people. It runs a certified Rural Health Clinic, started a diabetes education program in 2024, recruited a new nurse practitioner to the clinic in August 2026, and has posted top-quartile rural quality performance two years running. An organization that already runs the discharge and already makes the monthly call is the right one to run the month in between.

★ Verified

A Provider-Based Rural Health Clinic

Phillips County Medical Clinic bills on the hospital's own cost report and carries a Rural Health Clinic shortage designation. That is the rail the CY2026 care-management codes ride on: each code paid individually, on the RHC claim, on top of the visit.

★ Verified

The Hospital Discharge

213 discharges a year, 156 of them Medicare. Every one of those discharges is a hand-off the hospital schedules itself, and every discharge home is a transitional-care episode with the clinic on the other end.

✓ In place

About 1,500 Emergency Visits a Year

A 24/7 emergency department with a 116-minute median visit and a 0% left-without-being-seen rate. Each of those visits by a clinic patient is a signal the care team can act on the same week rather than a chart note found at the next appointment.

✓ In place

One Chart, One Billing Office

The hospital and the clinic run on Oracle Health (Cerner), with the hospital's own billing team filing the RHC claims. CoachCare integrates into that chart, so referral orders, vitals, documentation and billing-ready claims stay in one place.

Build vs. partner · what the clinic built

The Chronic Care Management Program Is Real, and It Is the Foundation

  • A chronic care management program for patients with two or more chronic conditions, run by a dedicated care coordinator.
  • A monthly call, an individualized care plan, medication oversight and coordination with the visiting specialists.
  • 24/7 phone access for enrolled patients.
  • Video telehealth visits scheduled through the clinic, for chronic disease follow-up and medication management.
  • A diabetes self-management education program, launched in 2024, staffed by a dietitian and a diabetes-education nurse.

None of this is replaced. The care coordinator becomes the clinical lead of a larger program instead of its bottleneck, and the monthly call becomes one touch inside a month of data.

What It Does Not Cover Yet

  • Physiologic data between calls: no blood pressure, weight or glucose reaching the clinic on the other 29 days.
  • One coordinator's capacity for the whole chronic panel, with no enrollment engine feeding it.
  • Advanced primary care management, the monthly code built for exactly this panel, is not part of the program.
  • Post-discharge and post-ED monitoring under the new short-window codes.

One structural fact completes the picture: no remote patient monitoring program is visible at meaningful scale in CY2024 Medicare claims or in the hospital's public materials. Since January, the RHC bills every care-management and monitoring code individually. The program that fills the other 29 days is also the program that captures that billing.

Phillips County, Kansas

Where the Between-Visit Gap Lives

The clinic serves a county where one resident in four is 65 or older, the median age is 45.7, and the regional referral hospitals are more than 60 miles away in every direction. The visiting cardiology and nephrology clinics come to Phillipsburg on a schedule. The month between those visits is where the data has to live, and monitoring is how a rural clinic reaches a patient it sees in person a few times a year.

25.6%
of Phillips County residents are 65 or older (1,230 people in a county of 4,813; ACS 2024 five-year)
9.3%
of the county's 1,473 Medicare beneficiaries are in Medicare Advantage (CMS, September 2026); nine in ten are in Original Medicare
7.6%
of the county's Medicare beneficiaries are dual-eligible, which sets the advanced primary care management tier mix
15.4%
poverty rate; a Rural Health Clinic shortage designation since 2003 and a low-income-population shortage designation added in March 2026
What the Original Medicare share means for this plan. Nine in ten of the county's beneficiaries are paid on the Physician Fee Schedule the forecast on this page uses, which makes this one of the most fee-schedule-aligned markets CoachCare has modelled. For the remaining tenth, Medicare Advantage plans must pay at least the Medicare rate for covered services, a floor; individual contracts set their own terms for the care-management code families.
Hypertension
Type 2 Diabetes
Heart Failure
COPD
Chronic Kidney Disease
The 2026 Window

Since January, a Rural Health Clinic Is Paid for the Month Between Visits

Three things changed at once for a Rural Health Clinic in 2026: how care management is billed, what remote monitoring can bill for, and where the state's rural health money is going.

Live now
Individual codes

The Bundled RHC Code Is Gone

Through September 2025, an RHC billed care management as one bundled code. From January 2026, RHCs bill chronic care management, remote monitoring and advanced primary care management as individual codes at national non-facility amounts, in addition to the all-inclusive rate for the visit. The program the clinic already runs is now paid service by service.

Live now
99445 · 99470

Short-Window Monitoring Is Billable

New CPT codes for 2 to 15 days of device data and for the first 10 minutes of management remove the 16-day floor that used to block episodic monitoring. A hospital discharge or an emergency visit can now be followed by a billable two-week monitoring window, next to the standard monthly stack. On this forecast the two new codes carry $78,092, about 9.4% of 24-month net reimbursement.

Context
$221.9M

Kansas's Rural Health Transformation Money Is Moving

CMS awarded Kansas $221,898,008 for Year 1 of the Rural Health Transformation Program on December 29, 2025. The state's plan funds a statewide remote-monitoring program for rural hospital patients and recently discharged rural residents, expands centralized chronic-care-management and remote-monitoring support for rural clinics, and names Critical Access Hospitals and Rural Health Clinics as the target base. No award or participation is asserted here.

The Operating Model

One Panel, Three Programs, the Same Chart

A named service line with its own P&L and scorecard, following the Medicare patients the clinic already knows, inside the Oracle Health chart the hospital already runs. Remote monitoring for the conditions that produce readings, chronic care management for patients with two or more conditions, and advanced primary care management where the monthly bundled code is the better fit.

The Stack: RPM + CCM + APCM, with TCM at the Discharge
  • RPM Cellular blood pressure cuffs, scales and glucometers for the hypertension, heart-failure and diabetes cohorts. The continuous early-warning and titration layer between visits, and the data the visiting cardiologist and nephrologist do not have today. Ceiling on this panel: 250 enrollments.
  • CCM Monthly chronic care management for Medicare patients with two or more chronic conditions, the program the clinic already runs, now with an enrollment engine and readings behind the call. Ceiling: 132.
  • APCM Advanced Primary Care Management (G0556 to G0558), Medicare's bundled monthly payment for the primary-care panel, tiered by complexity and by dual-eligible status. On a 7.6%-dual county the middle tier at $50.41 a month does most of the work, a blended $49.33 per patient-month. A patient is on CCM or APCM, never both. Ceiling: 116.
  • TCM Transitional Care Management (99495 / 99496, $205.36 / $278.88 at Kansas rates) for every clinic patient discharged from the hospital. The hospital knows the day the patient goes home; that is the two-business-day contact and the 7- or 14-day visit TCM pays for. Named here, not in the forecast below.
The Engine, the Staffing, and What Is Left Out
  • Engine Enrollment outreach, cellular devices shipped to the home, 24/7 alert triage, nurse follow-up, documentation and billing-ready claims, operated by CoachCare and governed by the clinic's physicians and advanced practitioners.
  • Staffing Enrollment outreach, care managers and device logistics are CoachCare's payroll, not the hospital's. Embedded in the fee, never deducted from the hospital's margin. Care managers carry about 160 patients each. A hospital that competes for nurses in northwest Kansas does not have to hire for this.
  • APP-led The clinic is staffed by two family-medicine physicians with nurse practitioners and physician assistants. The care-management codes are built for general supervision, so the clinic is already organized the way the codes work.
  • PCM Principal Care Management is the single-condition specialist code. A rural family-medicine panel bills CCM or APCM instead, so PCM is off the stack.
The ownership rule: this is the hospital's service line, its patients, its protocols, its RHC claims and its revenue. CoachCare is the engine underneath it. The care coordinator keeps the relationship; the program takes the thirty days after a discharge and the months between visits.

The CY2026 Billing Stack, at Kansas Rates

ServiceCodesCY2026, Kansas localityUse across the panel
RPM setup and device supply99453 · 99454 · 99445 (new)$19.36 setup · $46.97/moHypertension, heart-failure and diabetes cohorts; 99445 opens 2–15-day windows after a discharge or an ED visit
RPM treatment management99457 · 99458 · 99470 (new)$48.22 + $38.86 add'l · $24.28Monthly review, titration, escalation
Chronic care management99490 · 99439$62.06 + $47.17 add'lTwo or more chronic conditions; the program the clinic runs today
Advanced primary care managementG0556 · G0557 · G0558$15.33 · $50.41 · $109.73/moThe primary-care panel by complexity tier; the top tier is the dual-eligible tier
Transitional care management99495 · 99496$205.36 / $278.88 per dischargeEvery inpatient discharge; not in the forecast below

Rates are the CY2026 Physician Fee Schedule non-facility amounts for ZIP 67661 (WPS, Kansas statewide locality), the basis the Value Analysis below is priced on. Rural Health Clinics bill the care-management codes at national non-facility amounts, which run above the Kansas locality on every code in this table. Kansas Medicaid coverage of these code families is not modelled; Medicare is the only rail in every figure on this page.

The Discharge Loop · Clinical Governance & Escalation

The Thirty Days After Discharge

A Critical Access Hospital is outside the federal readmission penalty programs, so this is not a penalty argument. It is a transfer argument. A patient who decompensates at home in Phillips County goes to the emergency department, and from there is often transferred more than 60 miles out of the county. The program's job is to catch the decompensation a week earlier, by phone and by reading, and route it to the clinic.

213
discharges a year, 156 of them Medicare, each one a hand-off the hospital schedules itself
~1,500
emergency visits a year, each one by a clinic patient a two-week monitoring window under the new short-window codes
116 min
median emergency-department visit, with 0% of patients leaving before being seen
~32
hospitalizations avoided over 24 months in the Value Analysis, about $473K of acute-care cost at $15,000 each

The Post-Discharge Cadence

Any emergency visit or hospitalization in the last 60 days triggers three touches inside two weeks. For a hospital that owns the inpatient beds and the emergency department, the trigger fires the day the patient leaves, and when the patient was admitted it is also the TCM episode: contact within two business days, the visit within 7 or 14 days.

Day 1–2

Reach the patient, reconcile medications against the discharge instructions, confirm the device is transmitting.

Day 5–8

Symptom and reading review, barriers to the plan, follow-up appointment confirmed with the clinic.

Day 12–14

Close the episode or extend it; anything trending is escalated through the engine below.

Every Reading Runs Through One Escalation Engine

Reading arrivesCellular device transmits; the value is checked against the patient's individual thresholds.
Critical value?Escalates immediately, regardless of symptoms. Everything else goes to a retake and a symptom check first.
Trend defined objectivelyThree readings at least an hour apart for blood pressure or glucose, or three inside seven days for heart rate.
Unreachable patientVoicemail plus scheduled callback; a critical value or a confirmed trend escalates anyway.
DocumentedVital, findings, method, contact, outcome and follow-up, written to the chart every time.
Emergent

911 with the patient on the line

Chest pain, new shortness of breath, stroke signs, syncope, worst-ever headache, sudden swelling. CoachCare's urgent and emergent policy supersedes any client-specific preference. If the patient refuses, the clinic is notified; otherwise CoachCare activates 911.

Non-critical

To a named clinic team member

Out-of-range but not emergent findings route to the clinician or nurse the clinic designates, with the readings, the symptom check and the recommended next step attached.

Stable, resolved

FYI in the record

A retake that lands in range and a symptom check that is clean closes the loop with a chart note and nothing else. The clinic's inbox is reserved for what needs a decision.

Continuity

Re-escalation on a fixed cadence

An unreachable patient is re-attempted on a schedule, the clinic is notified at every decision point, and a patient who stops transmitting is worked before a billing month is lost.

CoachCare Value Analysis · Modeled for Phillips County Health Systems

The Value Analysis

A 24-month forecast for the RPM + CCM + APCM stack: a 1,100-patient Medicare panel at the Rural Health Clinic, all of it in scope for Year 1, 6 referring clinicians plus CoachCare's enrollment outreach, Kansas locality rates for ZIP 67661, and the Oracle Health integration. Transitional care and the national RHC rate rail are not in these numbers.

Active Program Enrollments by Program

Monthly active enrollments (services, not patients): clinician referrals at 8/clinician/month with 80% acceptance, CoachCare-run enrollment outreach at 80/month, telephonic outreach, net of discharges. APCM reaches its ceiling in month 4, CCM in month 7 and RPM in month 10.

Monthly Economics: Reimbursement, Fees, Net to the Hospital

Net reimbursement after denials and coinsurance bad debt versus CoachCare fees. Month 1 absorbs the one-time setup; net to the hospital is positive from month 2 onward.

24-Month Net Reimbursement Mix

$828K across the three programs. Remote monitoring carries the largest share; the two care-management programs together are the longitudinal base.

The Financial Summary

ProgramNet reimb.CoachCare feesNet to hospital
RPM$425,273$242,906$182,367
CCM$284,960$142,236$142,724
APCM$117,641$64,269$53,372
Implementation, Oracle Health integration, outreach$28,699−$28,699
24-month total$827,874$478,110$349,764
Enrollment outreach, care management and device logistics are CoachCare's expense: embedded in the fee, never a separate charge to the hospital and never deducted from its margin.

24-month margin: 42.25% of net reimbursement (Year 1 40.76%, Year 2 43.25%).

Year 1 is $135,669 net to the hospital on $332,852 of net reimbursement; Year 2 is $214,095 on $495,022. Month 1 is −$5,697 as the one-time setup lands ahead of the ramp; monthly net is positive from month 2 onward.

Scenario Explorer: Build Your Own Forecast

Adjust the assumptions and watch the 24-month forecast recompute live. The clinic's own chart counts are the first thing to plug in.
24-mo net reimbursement
$828K
24-mo net to the hospital
$350K
Unique patients at month 24
324
Program enrollments at month 24
498
Hospitalizations avoided
~32
14,407

Billed Claims / Units

Recurring care-management and monitoring volume over 24 months, filed on the RHC claim by the hospital's own billing team.

49,638

Physiologic Readings

Blood pressure, weight and glucose, a continuous picture of the hypertension, heart-failure and diabetes cohorts between visits.

~32

Hospitalizations Avoided

About $473K in acute-care cost that never gets spent, at $15,000 per admission, and that many transfers that stay in the county.

3.0

FTE-Years Absorbed

About 6,218 care-team hours of monitoring, outreach and documentation carried by the service line, not by hospital staff.

Read the Plateau Correctly

All Three Programs Fill Their Eligible Pool Inside Ten Months

APCM reaches its ceiling of 116 enrollments in month 4, CCM its ceiling of 132 in month 7, and RPM its ceiling of 250 in month 10. From there the census holds at 498 active enrollments, 324 unique patients. The binding constraint on this forecast is the size of the Medicare panel, not enrollment capacity. That is what the clinic's own chart counts, the new nurse practitioner's first full year and a confirmed list of which clinicians hold panels on the RHC claim all move.

ProgramCeilingHow it is definedReached
RPM2501,100 in scope × 65% eligible × 35% acceptanceMonth 10
CCM1321,100 × 40% × 30%Month 7
APCM1161,100 × 35% × 30%Month 4
At month 24498Active program enrollments = 324 unique patients
Reaches the ceiling sooner

The Enrollment Specialist Is Worth $257,839

Every ceiling above is reached with one CoachCare-funded on-site enrollment specialist working the clinic. Without that specialist the same ceilings are reached months later and remote monitoring never fills inside the forecast; the 24-month net reimbursement falls to $570,035. The specialist cannot raise a ceiling, but reaching it in month 10 instead of never is worth $257,839 over 24 months, and it is CoachCare's payroll.

Not in the forecast

The National RHC Rate Rail

A Rural Health Clinic bills the care-management codes at national non-facility amounts on the RHC claim. The forecast on this page uses the Kansas locality amounts, which sit below national on every code in the basket. Priced at the national amounts with the same census, 24-month net reimbursement is $890,489, and because CoachCare's fees are per active patient per month, the whole difference, $62,615, is the hospital's.

In the System You Already Run

Built Into the Oracle Health Workflow

The hospital and the clinic run on Oracle Health (Cerner). CoachCare connects to it through an HL7 and FHIR integration: eligibility flags and referral orders leave the chart; monitored vitals, care documentation, enrollment status and billing-ready claims come back into it. The hospital's own billing team files the RHC claims it already files. The integration runs in parallel with onboarding, so it does not gate the first enrollments.

Oracle Health The hospital's chart and billing One chart per patient Eligibility flags & orders Vitals & documents Patient portal RHC claims, in-house CoachCare Remote care platform + care team Cellular cuffs, scales, meters 24/7 monitoring Care managers, ~160:1 Enrollment specialist on site Billing engine FROM THE HOSPITAL Eligible-patient flags and referral orders Patient health history BACK TO THE HOSPITAL Monitored vitals and alert dispositions Care summary and compliance documentation Real-time enrollment status Claims, billing-ready, every patient, every month Clinicians stay in the chart they already use; the program lives alongside it

In parallel

the integration is built alongside onboarding, training and care-team assignment; the first enrollments do not wait for it.

Like a lab order

a physician, NP or PA flags an eligible patient and submits the referral from inside Oracle Health; CoachCare picks it up, ships the device and reaches the patient.

In-house billing

claims arrive billing-ready in the workflow the hospital's own billing team already runs for the RHC claim. No PDFs, no re-keying.

State Momentum · Context

Kansas's Rural Health Money and the Same Entry Requirement

Kansas received $221,898,008 for the first year of the Rural Health Transformation Program on December 29, 2025. The state's plan, filed by the Kansas Department of Health and Environment, funds a statewide remote-monitoring program for rural hospital patients and recently discharged rural residents, expands centralized chronic-care-management and remote-monitoring support for rural clinics, and names Critical Access Hospitals and Rural Health Clinics as the target base. No award or participation is asserted on this page.

The same entry requirement

Every Door Asks for the Same Four Things

A consented longitudinal panel. Documented monthly care management. Continuous physiologic data. A working readmission-prevention loop. Whatever the state's rural health plan offers a Critical Access Hospital and its clinic next, that is the readiness it will be measured on, and it is what this service line builds under fee-for-service first, while every month of it is paid. A clinic with its own program running plugs into a state program on its own terms.

One sentence on Medicaid

Medicare Is the Rail Modeled Here

Kansas Medicaid coverage of the remote-monitoring and chronic-care code families is not confirmed, so the forecast on this page is Medicare only. Duals are 7.6% of the county's beneficiaries, and they are inside the Medicare figures already; no Medicaid dollar sits in any figure above.

Implementation

Enrolling by Day 45.
Positive by Month 2.

CoachCare operates as the service line's engine while the clinic's physicians and advanced practitioners govern protocols and every clinical decision. Full-service delivery means launch needs no new hospital headcount; the Oracle Health integration runs in parallel with onboarding, and the first enrollments follow the first referral orders.

The first 90 days, modeled: 36 active program enrollments by month 1, 95 by month 2, 177 by month 3, led by the APCM and CCM waves across the two-plus-condition panel and the hypertension RPM cohort.
Weeks 0–4

Integrate and Charter

Oracle Health integration scoped and started; named program lead at the hospital; P&L and scorecard; RHC claim configuration with the billing team; the existing chronic care management enrollees reconciled into the program; protocol sign-off for the hypertension, diabetes, heart-failure and COPD pathways; the inpatient and emergency discharge trigger wired to the three-touch cadence.

Weeks 4–12

Launch the First Cohorts

APCM and CCM across the two-plus-condition panel and RPM for the hypertension and heart-failure cohorts; CoachCare's on-site enrollment specialist working the clinic; the post-discharge cadence live with the first enrollment.

Months 3–12

Reach the Ceilings

APCM fills in month 4, CCM in month 7, RPM in month 10; monthly scorecard to the executive team and the Board of Trustees.

Months 12–24

Widen

Re-validate eligibility against chart data, bring the new nurse practitioner's full first year into the panel, add transitional care at every hospital discharge, and align the program's reporting with whatever the state's rural health plan offers next.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS has proposed cutting the remote-monitoring device-supply codes for CY2027. The proposals are narrower than the headline. Here is what they do to the forecast on this page, priced at the hospital's own Kansas locality amounts rather than national averages.

01

What is actually in scope

The proposals reach the remote-monitoring family only. Chronic care management and advanced primary care management are not in them, and on this forecast those two carry $402,601 of the $827,874 in 24-month net reimbursement. Their own amounts move by a point or two, so $6,861 of the $47,385 total sits outside the remote-monitoring arm.

02

How CoachCare is preparing

Two contingencies are already in build. An unbundled arrangement, with the software platform, device logistics and program enablement priced separately, and an MSO-style arrangement in which CoachCare manages the staffing while the hospital owns the clinical program and the billing. Whichever way the final rule lands, the program does not have to be rebuilt.

03

Where this is heading

CMS's ACCESS Model points at the destination: remote care paid as a risk-based per-member-per-month amount, with half of each payment withheld and reconciled against outcome attainment. Fee-for-service code cuts and that shift are the same policy argument. Pay for results rather than for device-months. A rural clinic with a consented panel and a year of physiologic data behind it is already on that road.

What it takes off this forecast

Three numbers, each smaller than the last, because each one sits on a larger base. Both bars are drawn on one shared dollar scale, so the red can be compared directly across them.

1
−20.6% on device supply, the headline code and the one the proposals cut hardest (99454, $46.97 → $37.28 at the Kansas amount).
2
−9.5% on the remote-monitoring arm, because device supply is only 32% of what this forecast's own billing mix puts through that program.
3
−5.7% on the whole service line, because remote monitoring is 51% of it and the two care-management programs move only −2.0% and −0.9%.
Remote monitoring alone
−9.5%$384,748 of $425,273
The whole service line
−5.7%$780,489 of $827,874

24-month net reimbursement, CY2026 final versus CY2027 proposed, every code repriced at WPS Kansas statewide locality amounts, non-facility, on this forecast's own billing mix. Enrollment, acceptance and mix held constant. This is the rate change alone.

The code families, side by side

National non-facility amounts from the proposed rule's Addendum B, so the movement can be read without a locality in the way. The repricing above uses Kansas amounts; the two bases do not reconcile to the dollar, by design.

In scope: remote monitoring
CodeWhat it pays forCY2026CY2027Change
99453Setup and patient education$21.71$20.03−7.7%
99445Device supply, 2–15 days$52.11$41.38−20.6%
99454Device supply, 16–30 days$52.11$41.38−20.6%
99457Treatment management, first 20 minutes$51.77$49.59−4.2%
99458Treatment management, each additional 20 minutes$41.42$40.39−2.5%
99470Treatment management, first 10 minutes$26.05$20.69−20.6%
Not in scope: care management
99490Chronic care management, first 20 minutes$66.13$64.04−3.2%
99439Chronic care management, each additional 20 minutes$50.44$49.92−1.0%
G0556Advanced primary care management, level 1$16.37$16.09−1.7%
G0557Advanced primary care management, level 2$53.78$53.20−1.1%
G0558Advanced primary care management, level 3$117.24$116.91−0.3%

The device-supply and short-treatment codes are held to a one-year maximum reduction by section 1848(c)(7) of the Act, which phases any decrease of 20 percent or more over two years. CY2027 is the capped year; the remainder of the crosswalk lands no earlier than CY2028.

None of this is final

The comment period on CMS-1848-P closed September 14, 2026. The final rule publishes in early November 2026 and takes effect January 1, 2027. CoachCare is leading advocacy on the remote-monitoring provisions and will rerun this forecast against the final rates the week they publish.

About CoachCare

The Experience to Get It Right

The service line on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 managed conditions for 500,000+ patients.

10,000+

Clinicians on the Platform

Providers running remote care programs on the CoachCare platform.

1,000+

Implementations

Programs implemented and operating in market.

5M+

Claims Generated

Care plan coding and billing that has produced over 5 million claims.

100M+

Vitals Recorded

Over 100 million vitals recorded and 4 million+ care actions enabled.

Why CoachCare for Phillips County Health Systems

Built for a Rural Hospital That Owns Its Clinic

Six reasons this fits Phillips County Health Systems specifically, not remote care in general.

RHC rail

We bill the way a Rural Health Clinic bills

Individual care-management codes on the RHC claim, in addition to the all-inclusive rate, filed by the hospital's own billing team. The 2026 change from the bundled code is the reason the forecast on this page exists, and the program is built around it.

Full service

No hiring in northwest Kansas

Enrollment outreach, care managers at about 160 patients each, device logistics, 24/7 alert triage and billing preparation are CoachCare's payroll. The 3.0 FTE-years of work in the forecast never touch the hospital's staffing plan, and the care coordinator the clinic already has leads the clinical side of it.

Discharge

We know what to do with a discharge

Every inpatient discharge of an enrolled patient fires the three-touch cadence the same day, every ED visit is a trigger, and critical readings escalate through one engine whose urgent policy supersedes any preference. A hospital that owns the inpatient beds, the emergency department and the clinic is the ideal shape for this program.

Oracle Health

Inside the chart you already run

An HL7 and FHIR integration carries referral orders out and vitals, documentation, enrollment status and billing-ready claims back in. One chart for clinicians, one workflow for the billing team, no second system.

Rural

Cellular devices, plain-language materials

Every device ships with its own cellular connection, so the program does not depend on home broadband or a smartphone app. Patient materials are written at a low reading level for a rural Medicare population, and every patient has a named care manager who calls.

Aligned

No lock-in, no capital, paid as you enroll

Fees are per active patient per month; there is no capital outlay and no payroll ramp. If the census does not build, CoachCare does not get paid, which is why the plan is measured twice before it goes to paper. The forecast, the Disclosures and the workbook behind this page are yours to keep either way.

The ask: a working session with the hospital's executive team and clinic leadership to validate the panel against the clinic's own chart counts, confirm which clinicians hold panels on the RHC claim, reconcile the existing chronic care management enrollees into the program, and set the go-live for the first cohorts.